Common Errors

Here is a list of common errors you might encounter. Some of these errors are specific to the API and may not occur when using the Web client.

• File too big, no file, or wrong field.: Check the file size and verify the fields in your request against the API documentation.
• Filename is already in use.: A file with this name is already stored. Try changing the filename.
• File not found on the servers.: The file you want to retrieve is not stored. Verify the list of files with the corresponding request.
• Empty file not handled.: The file you wanted to protect is empty.
• Invalid character in the filename.: The filename contains symbols that are not allowed. Change the filename.
• Some storage servers necessary for the operation are not connected.: Too many servers are offline for the requested operation. Please contact the Qasmat administrator.
• Wrong value supplied for field ... Valid values are ...: There is a problem with the form in your request.
• The threshold is greater than the number of servers.: Verify the connected storage servers, the threshold must be equal or lower.
• The threshold must be greater to 1: Modify the threshold in the request to be greater than 1.